Privacy Policy for https://driveshaft-collision-repair.collision-talk.com
Introduction
Welcome to the online platform of driveshaft collision repair (hereafter referred to as “we,” “us,” or “the Company”). We are committed to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines how we collect, utilize, and safeguard your personal data in accordance with international privacy laws and regulations, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.
Scope
This policy covers all aspects of our online presence, including our official website, mobile applications, online services, and products offered through these channels. However, it is important to emphasize that this policy does not extend to external third-party platforms, applications, or services accessed through links on our site, as they have their own privacy policies governing data collection and usage.
Processing Activities
This Privacy Policy guides your interactions with us in the following scenarios:
- Using any of our applications and services as an authorized user.
- Visiting our websites that reference this Privacy Statement.
- Communicating with us via email, calls, or text messages/SMS for newsletters, updates, or support.
Personal Data Collection
We collect various types of personal data to enhance your experience and provide tailored services. These include:
- Account Information: Details required to create and manage your user account.
- Payment Information: Data needed for secure online transactions, including card details (masked) and billing addresses.
- Financial Information: Records of purchases, transactions, and any financial interactions with our services.
- Purchase Information: Items you buy, order history, and associated delivery details.
- Mobile Device Identifiers: Unique identifiers from your mobile device for user authentication and analytics.
- Location Data: Information about your geographical location when using our GPS-based services.
- Feedback: Your comments, reviews, and responses to customer satisfaction surveys.
- Social Media Information: Data shared or collected through social media integration on our platform.
- Product Information: Details you provide about products of interest for personalized recommendations.
We gather this data through direct user input forms, interactions with our applications, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal data from third-party sources when users choose to connect their accounts or share information.
Cookies
Our website uses cookies to enhance your browsing experience and provide valuable insights for service improvement:
- Strictly Necessary Cookies: These ensure basic functions of our site, like user sessions and security.
- Preference Cookies: Remembering your preferences, language settings, and ad choices.
- Analytics Cookies: Tracking anonymous data for analytics purposes to understand how users interact with our site.
Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.
Retention and Deletion
We retain personal data for the duration required by law or for legitimate business purposes. Once the data is no longer needed for these reasons, we securely delete or anonymize it from our systems.
Security Measures
The Company employs robust security measures to protect your personal data:
- Implementing encryption protocols for secure data transmission and storage.
- Engaging trusted third-party processing partners who adhere to strict privacy standards.
- Regularly reviewing and updating our security practices to address emerging threats.
Children’s Privacy
We are committed to protecting the online privacy of children under 18 years of age. Our platform does not intentionally collect personal data from such individuals, and we encourage parents or legal guardians to supervise their child’s online activities.
Your Rights
Depending on your location, you have various rights regarding your personal data:
- Access: Retrieve and review the personal data we hold about you.
- Rectification: Request corrections if your data is inaccurate or incomplete.
- Erasure/Right to be Forgotten: Demand the deletion of your data under specific circumstances.
- Restriction: Limit our processing of your data in certain situations.
- Portability: Receive your personal data in a structured, commonly used format.
- Objection: Object to or oppose the processing of your data for specific purposes.
- Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.
To exercise these rights or submit related inquiries, please contact our dedicated Privacy Team via email at [email protected] or by post to the address provided on our website.
Changes to Policy
The Company reserves the right to update this Privacy Policy from time to time. Any significant changes will be prominently displayed on our website, ensuring you are always informed about how we handle your data.
Contact Information
For any privacy-related inquiries, including unsubscribe requests or data access queries, please reach out to us via:
- Email: [email protected]
- Postal Address: [Provided address]
We appreciate your trust in our company, and we are dedicated to maintaining a transparent and secure online environment for all users.